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State ADA Plan


Kentucky state government is committed to the full implementation of the Americans with Disabilities Act (ADA). It is the policy of the Commonwealth to maximize the full inclusion and integration of people with disabilities in all aspects of employment and all programs, services and activities.

As stated in the Commonwealth of Kentucky Employee Handbook:

Discrimination Prohibited:  Employees with disabilities who are otherwise qualified may not be discriminated against in any areas of employment including, but not limited to, job application and compensation procedures, fringe benefits available by virtue of employment and activities sponsored by the state.

Limiting, Segregating, and Classifying:  Employees with disabilities shall not be limited, segregated, or classified in a way that adversely affects their employment opportunities or status.

Contractual or Other Arrangements:  The Commonwealth will not participate in contractual or other arrangements or relationships that would subject qualified employees with disabilities to the discrimination prohibited by the ADA.

Reasonable Accommodations:  The Commonwealth will make reasonable accommodation to the known physical or mental limitations of an otherwise qualified employee with a disability, unless it can be shown that the accommodation would impose an undue hardship on the agency. After a qualified employee requests reasonable accommodation, an agency will make every reasonable effort to find out what is needed and provide the appropriate accommodations.  This is to be an interactive process with the agency consulting with the employee with a disability.

If anyone feels that they have been discriminated against or threatened in any of the areas listed above while exercising his or her rights under the Americans with Disabilities Act, the occurrence(s) should immediately be reported to the agency ADA Coordinator or the State Government ADA Coordinator

The complaint should be in writing and contain information about the alleged discrimination, to include the name, address, and phone number of complainant, location, date, and description of the problem, and names of witnesses.  

Retaliation and Coercion:  The Commonwealth will not coerce, intimidate, threaten, harass, or interfere with any individual exercising or enjoying his or her rights under the ADA, or because that individual aided or encouraged any other individual in the exercise of rights granted or protected by the ADA.  Employees who believe they have been adversely impacted in violation of this policy may file a complaint as set forth in the Grievance Process section of the Employee Handbook.  Please direct any questions or concerns to your agency ADA Coordinator or to the State Government ADA Coordinator.  

The ADA Coordinator's role for each agency includes:

                    • Planning and coordinating overall compliance efforts;
                    • Ensuring that the five action steps (specified below) are achieved; and
                    • Receiving and coordinating investigations for grievances on programs, services, practices, and employment.

The five (5) action steps mentioned above are as follows:

Step One:  Designate a Responsible Employee to be the Americans with Disabilities Act Coordinator

Each agency within the Executive Branch has their own designated ADA Coordinator. The address, telephone/fax number, and email address for the ADA Coordinator in each Executive Branch Agency may be found at the following web page: https://personnel.ky.gov/DHRA/execperspayconslist.pdf. The State Government ADA Coordinator's role is to relay an employee's ADA concern to the employee's respective employing agency.

Step Two:  Provide Notice of ADA Requirements

Notice of ADA:  The ADA Notice (below)  must be placed on bulletin boards in agency facilities so that consumers understand their rights to reasonable accommodations in order to receive services from state government.  Employees can also find helpful information regarding ADA rights on the "EEO is the Law" poster, which employers are required to post in the workplace, as well as in the Employee Handbook, which is provided to employees during orientation (see specifically the "Americans with Disabilities Act" section).

State agencies advertise their vacant positions in different media.  It is each agency's individual responsibility to insure their job postings comply with the ADA.

Step Three:  Establish a Grievance Procedure

Grievance Procedure for Employees:  Agency ADA Coordinators must post the grievance procedure (below) on bulletin boards in all agency facilities. Additional information for employees is located in the "Grievance Process" section of the Employee Handbook, which is provided to employees during orientation.

Grievance Procedure for Consumers:  Agency ADA coordinators must post the attached grievance procedure (below) on bulletin boards in all agency facilities.  The procedure provides consumers with applicable ADA information, to include agency contacts.

Step Four:  Conduct a Self-Evaluation

Under Title II regulations of the ADA, an agency is responsible for periodically updating and modifying its policies, practices, procedures, and subsequent recommendations to correct these policies and practices, so they are consistent with Title II requirements through a Self-Evaluation and Transition Plan (discussed below).  A Self-Evaluation should:

      a.  Identify any policies or practices that do not comply with Title II requirements;

      b.  Modify policies and practices to bring them into compliance; and

      c.  Identify physical barriers that prohibit accessibility of buildings, programs, and services.

Step Five:  Develop a Transition Plan

After self-identification of physical barriers in an agency's facilities, a transition plan outlines methods to ensure that all programs, activities, and services are fully accessible to individuals with disabilities. 

       a.   Each state agency shall compile a list of all facilities owned or leased by the agency in which programs are operated;  and

       b.   Each agency shall record information about each facility to be used in planning and prioritizing modifications. 

The information should, at a minimum, consist of the following information:

                • A list of physical barriers in the agency's facilities that limit accessibility of individuals with disabilities (the self-evaluation);
                • A detailed description of the methods to remove these barriers and make the facilities accessible;
                • A schedule for taking the necessary steps; and
                • The name of the official responsible for implementation.

A copy of the transition plan will be maintained by the agency ADA Coordinator. The ADA Coordinator will also submit a copy of the plan with procedures to the State Government ADA Coordinator.

In accordance with the requirements of title II of the Americans with Disabilities Act of 1990 ("ADA"), the Commonwealth of Kentucky will not discriminate against qualified individuals with disabilities on the basis of disability in its services, programs, or activities. 

EmploymentThe Commonwealth of Kentucky does not discriminate on the basis of disability in its hiring or employment practices and complies with all regulations promulgated by the U.S. Equal Employment Opportunity Commission under title I of the ADA.

Effective CommunicationThe Commonwealth of Kentucky will generally, upon request, provide appropriate aids and services leading to effective communication for qualified persons with disabilities so they can participate equally in the Commonwealth of Kentucky's programs, services, and activities.  This includes providing qualified sign language interpreters, documents in Braille, and other ways of making information and communications accessible to people who have speech, hearing, or vision impairments.

Modifications to Policies and ProceduresThe Commonwealth of Kentucky will make all reasonable modifications to policies and programs to ensure that people with disabilities have an equal opportunity to enjoy all of its programs, services, and activities.  For example, individuals with service animals are welcomed in the Commonwealth of Kentucky's offices, even where pets are generally prohibited.

Anyone who requires an auxiliary aid or service for effective communication, or a modification of policies or procedures to participate in a program, service, or activity of the Commonwealth of Kentucky, should contact the office of the  agency's ADA Coordinator or the State Government ADA Coordinator as soon as possible but no later than 72 hours before the scheduled event.  Normal business hours are Monday-Friday, 8:00am - 4:30pm EST.

The ADA does not require the Commonwealth of Kentucky to take any action that would fundamentally alter the nature of its programs or services, or impose an undue financial or administrative burden. 

Complaints that a program, service, or activity of the Commonwealth of Kentucky is not accessible to persons with disabilities should be directed to the agency's ADA Coordinator or the State Government ADA Coordinator.

The Commonwealth of Kentucky will not place a surcharge on a particular individual with a disability or any group of individuals with disabilities to cover the cost of providing auxiliary aids/services or reasonable modifications of policy, such as retrieving items from locations that are open to the public but are not accessible to persons who use wheelchairs.

The Commonwealth of Kentucky has several tools for employees to use prior to moving toward the Grievance Process. The Personnel Cabinet has an Ombudsman to discuss concerns and complaints with employees and assist in directing them to the right location for additional resources. The Office of the Ombudsman can be reached at 502-564-6618.

The Personnel Cabinet also has a mediation program.  Both employees and employers can utilize the Kentucky Employee's Mediation Program. The goal of a mediation is to allow both parties to discuss issues and resolve conflict prior to moving toward the litigation process. A representative with the Kentucky Employee Mediation Program can be reached at 502-564-6618.

Commonwealth of Kentucky employees who believe they have been adversely impacted in violation of this policy may file a complaint as set forth in the Grievance Section of the Employee Handbook.

Appeals to the Personnel Board

KRS 18A.095 explains the rights of executive branch employees.  Employees are also encouraged to review 101 KAR 1:365, which sets forth the appeal and hearing procedures for the Kentucky Personnel Board.  You may obtain an employee appeal form by contacting your agency personnel administrator or the Personnel Board.  Time limitations for filing appeals with the Personnel Board vary from 30 days to one year.  See KRS 18A.095 for further details.

In accordance with the requirements of Title II of the Americans with Disabilities Act of 1990 ("ADA"), the Commonwealth of Kentucky will not discriminate against qualified individuals with disabilities on the basis of disability in its services, programs, or activities. 

Should a consumer believe they have experienced discrimination relating to the fact that they are a qualified individual with a disability, the consumer may file a complaint with the ADA Coordinator of the agency for which they have the complaint.

The complaint should be in writing and contain information about the alleged discrimination such as name, address, phone number of complainant and location, date, and description of the problem.  Alternative means of filing complaints, such as personal interviews or a tape recording of the complaint, will be made available for persons with disabilities upon request.

The complaint should be submitted by the grievant and/or his/her designee as soon as possible, but no later than 60 calendar days after the alleged violation, to the state agency's ADA Coordinator.

 Within 15 calendar days after receipt of the complaint, the state agency's ADA Coordinator or designee will communicate with the complainant to discuss the complaint and the possible resolutions.  Within 15 calendar days of the meeting, the state agency's ADA Coordinator or designee will respond in writing, and where appropriate, in a format accessible to the complainant.  The response will explain the position of the state agency and offer options for substantive resolution of the complaint.